Knowledge of the development, award, and administration of Navy contracts skill in generating one-of-a-kind contract for services not previously procured by contract.Ability to analyze organizational situations, identify problems, probe causes, and develop logical solutions for a wide range of organizational problems. Knowledge of management and administration procedures, practices, theories, methodology, and requirements.Comprehensive knowledge of governmental and military command structure, missions, programs and organizational relationships.Knowledge of contemporary human service principles, practices, and research methodologies as primary programmatic expert for FFSPs. Knowledge of federal, state, and municipal human service programs, policies, and directives.Ability to manage all fiscal and human resources effectively. Comprehensive knowledge of planning, programming and budgeting regulations to prepare both long range and short range plans and to develop resource guidance for regional sites.Knowledge of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness and the improvement of complex management processes and systems which impact the achievement of Navy program goals and objectives. Expert knowledge of analytical and evaluative methods and a thorough understanding of how regulations and programs are administered in order to apply measurement standards.In-depth knowledge of the professional methods necessary to counter any inherent psychological/socioeconomic stresses caused by prolonged separations which affect individuals, families, mission performance, and command readiness. In-depth knowledge of the Navy organization, mission, and lifestyle.Mastery of the skills and concepts of the social and behavioral sciences.Previous experience with FFSP preferred.Three or more years of experience in delivering human services program leadership and management.Master's degree or doctorate in a behavioral or social science related field is highly desired.Develops and implements a strategic communication and marketing plan for FFSP operations. Coordinates with local, State, and federal agency partners on service delivery initiatives. Creates and updates NRSW policies related to assigned program areas. Ensures FFSP service delivery is executed in all program areas with a focus on customer service, responsible use of resources, and effectiveness. Coordinates with CNIC FFSP Headquarters on pilots and new program initiatives. Hosts regular trainings for and communicates with NRSW FFSC Directors and FFSC leadership. Analyzes metrics, identifies trends, and creates long-range strategic plans and short-range action plans to improve the program's effectiveness and efficiency. Oversees the Regional Centralized Scheduling Center contract staff. Serves as Technical Advisor and ensures Navy compliance with government responsibilities related to the CNIC Navy FFSP Staffing Contract. Serves as the Designated Privileging Authority for NRSW, signing credentialing and privileging letters and overseeing the Region response to credentialing reviews when needed. Coordinates responses to a high volume of urgent and time-sensitive taskers, as well as monthly reports. Oversees the NRSW certification inspection compliance program, ensuring mid-cycle and self-assessment inspections are conducted by NRSW FFSCs, as well as planning for and supporting sites in preparing for and responding to findings related to CNIC-led Certification Inspections. Develops point papers, briefs, and tours for visiting dignitaries, Congressional leadership, and NRSW leaders. Manages the appropriated fund and non-appropriated fund budget. The incumbent performs the full range of duties, responsibilities, and tasking associated with maintaining high quality, flexible, support programs of human services for service members and their families. Incumbent serves as subject matter expert on all human services matters and provides leadership, policy, program expertise, and staff level management to regional Fleet and Family Support Centers (FFSCs) within the AOR. Also serves as a liaison to support the NRSW N95/Navy Wounded Warrior Program Manager. The primary purpose of this position is to provide regional program management of Navy Region Southwest N91/Fleet and Family Support Programs (FFSP), to include all programs aligned under FFSP: Work and Family Life Programs, Counseling and Advocacy Programs, Sexual Assault Prevention and Response Program, and the Integrated Primary Prevention Program. The position is located within the Regional Fleet & Family Readiness Program, Navy Region Southwest (NRSW) Fleet and Family Support Department.
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